While the journey never ends, the first step is to understand “why”. What defines your company and it’s purpose? In many ways, this will define the way you work together, cooperate and create value for your customers. At every point along this journey, each domain will have a different level of fluency. Focus on those which are currently the most constraining or disruptive to your overall business agility.
Becoming an agile organisation is an incremental process. There is no single point you say to yourself, ‘Yesterday we weren’t Agile, but today we are. Success!’ However, you can say, ‘Today we are more Agile than yesterday!’ Your journey to business agility can be formal, through a transformation programme, or informal, through ad hoc changes addressing problem areas. Regardless of the mechanism, your business agility journey begins with a set of clear organisational goals. Ask yourself; what is your organisation trying to achieve.
And it’s not an easy journey. The systemic nature of transitioning to business agility can have a profound impact on individuals. Across the entire organisation there must be inspiring leadership, clear communication and a common purpose to create champions out of everyone. And there will be people in your organisation who do not wish to work in this way and will leave. There’s no value judgement in this, simply needing a different way to work. Respect and understanding must be shown to everyone, even those leaving.
However, despite the complexity of the transition, the benefits to business agility are manifest. Starting with the ability to rapidly respond to competitive challenges, disruption and changes in demand. In fact, an agile organisation can do more than just respond, you can be the challenger and disrupter in an uncertain and unpredictable market. Staff satisfaction and retention is higher and, with a general reduction in management overheads, operating costs are lower. Finally, because agile organisations are purpose driven, you are able to be more responsive to your customers or wider purpose.
Case Studies[edit source]
- Transforming a Service Delivery Function in 4 Weeks
- Using Team Data and Insights to Surface Patterns Preventing Better Business Outcomes
- IT Branch, City of Edmonton - Building an Agile Organisation
- Reality Bites and Stranger Things
- Changing the World of Work
- Transforming an Advertising Agency - Bringing an Agile Mindset beyond Engineering
- The 22000 Persons Start-up
- Forming Self-Selected Teams - How to Create Happy, Empowered, and Effective Teams
- Modernizing Government - How Agencies Became Awesome Places to Work Using Holacracy & Scrum
- Don’t crush the chips
- The Buurtzorg Story
- [email protected]: our journey to be more than a bank
- A Story of Leadership Transformation
- Physical-Digital Transformation at a 125 year-old startup
- The Yin and Yang of Speed and Control
- Agile HR – a Game Changer
- Agile Contracting in the Federal Government
- Human Resources versus Human Capital
- The Age of the Self-Managed Organization
Further Reading[edit source]
Books & Book Reviews[edit source]
- Driving Social Change in Agile & Business with Natalie Warnert
- Improving Customer Journeys with Laurence Jourdain
- Transforming GE into a Lean Startup with Lars Bruns and Sudhir Nelvagal
- Phil Abernathy on KPI Madness and Maze Runners
- Katy Saulpaugh’s Survival Guide for Agile Reorgs and Culture Change
- Author Stephen Parry Says: Don’t Implement – Grow!
Supporting Frameworks[edit source]
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Join the Transformation & Journey Community[edit | edit source]
If you'd like to continue the conversation with like minded individuals around Business Agility Journeys, join the Business Agility slack community. Specifically join the #transformation channel.
Library Steward[edit | edit source]
This section is currently un-stewarded. If you have a passion for this space and would like to take ownership for the guidance and insights within, please contact Evan Leybourn. The stewards of the Business Agility Library are leaders in their field and we quite literally couldn't create such amazing content without their support. These people & organisations are leaders in the community and, through their actions and insights, continue to expand the horizon of business agility for us all.